1. Who we are

Greennect is a sustainability and ESG support service provider established in the Netherlands.
Greennect B.V. (placeholder) is registered in the Dutch Trade Register (KvK) with its statutory seat in [city] and business address at [address].​

Greennect can be contacted at: support@greennect.nl.

2. Scope and acceptance

These Terms of Service apply when you:

• use the Greennect website, tools, and online forms; or

• request or purchase any Greennect service (including free or trial services).​

By placing an order, creating an account, or using our services, you confirm that you have read, understood, and agreed to these Terms and to any service description or order form that applies to you.​

3. Our services

Greennect provides environmental and ESG-related support services, including:

• light-touch workplace and policy reviews;

• tools and templates (for example, checklists, scorecards, or forms);

• action plans, priority lists, and short summaries;

• training and awareness sessions;

• annual or recurring support where specifically agreed in writing.​

The exact scope, timelines, deliverables, and fees for each service will be described in a proposal, order form, or online service pack description, which forms part of the contract between you and Greennect.​

Greennect may improve or update services over time; material changes that affect ongoing contracts will be communicated in advance where required by law.​

4. Client responsibilities

You agree to:

• provide complete, accurate, and up‑to‑date information needed for the work;

• promptly inform Greennect of any changes that may affect the services;

• use Greennect tools, templates, and outputs responsibly and in line with applicable law;

• keep any login or access credentials confidential and secure;

• ensure that only authorised staff access your Greennect materials.​

You remain responsible for your own legal compliance, including with occupational health and safety, environmental law, labour law, data protection, and sector‑specific rules.​

5. Nature of the services (no legal, financial, or tax advice)

Unless explicitly stated in writing, Greennect’s services are informational and advisory only and do not constitute legal, financial, tax, or investment advice.​
You should obtain independent professional advice before relying on any output for legal filings, financing, or statutory reporting (for example under the CSRD or other EU ESG disclosure rules).​

6. No guarantees and ESG/green claims

Greennect supports you in identifying opportunities and practical actions, but:

• You are responsible for deciding which actions to take and how to implement them.

• Results depend on your own decisions, resources, data quality, and third‑party factors beyond Greennect’s control.​

Greennect does not guarantee that:

• any particular certification, rating, or audit outcome will be achieved;

• You will meet specific EU or national ESG reporting obligations, or

• your public sustainability claims will meet all applicable “green claims” and anti‑greenwashing requirements.​

You are responsible for ensuring that any claims you make about your organisation, including on climate, environment, or social impact, are accurate, substantiated, and compliant with applicable law.​

7. Intellectual property

All content on the Greennect website, as well as all documents, tools, templates, training materials, visuals, and reports created by or for Greennect, are protected by intellectual property rights owned by Greennect or its licensors.​

Unless explicitly permitted in writing or in the specific license terms for a product, you may not copy, modify, distribute, resell, or publicly share these materials.
You may use the materials internally in your organisation for your own business purposes, in line with the agreed scope of services.​

8. User content and data

If you upload or submit content, data, or documents to Greennect (for example via online forms or shared workspaces), you:

• remain the owner of your content; and

• grant Greennect a limited, non‑exclusive licence to use that content solely to provide and improve the agreed services.​

You confirm that you have all rights and permissions needed to share the content with Greennect and that it does not infringe third‑party rights or applicable law.​

9. Third‑party tools and platforms

Greennect may use or link to third‑party tools and platforms such as survey tools, cloud services, or videoconferencing providers.
These tools are operated under their own terms and privacy policies, and Greennect does not control or guarantee their availability, security, or content.​

Greennect is not liable for any issues caused primarily by third‑party platforms, including outages, data loss within those platforms, or changes to their features or pricing.​

10. Fees, payment, and refunds

Fees, currency, and payment terms are set out in the proposal, order form, or online service description applicable to your purchase.
Unless otherwise agreed, fees are payable in full within the stated payment period from the invoice date.​

Where EU or Dutch consumer law applies (for example where a consumer purchases online), you may have statutory rights to withdrawal and refunds; these mandatory rights always prevail over these Terms.​
Outside mandatory consumer protection rules, refunds are only given where required by Dutch law or where Greennect expressly agrees in writing.​

11. Duration, cancellation, and termination

For one‑off services, the contract ends once both parties have fulfilled their obligations (for example, delivery of the agreed report and payment of the fee).
For ongoing or subscription‑based services, the initial term and renewal or notice periods are set out in the specific agreement or service description.​

Either party may terminate the contract with immediate effect if the other party:

• commits a material breach and fails to remedy it within a reasonable period after written notice; or

• becomes insolvent or is unable to pay its debts as they fall due.​

Any rights that have accrued before termination (including payment obligations and IP protections) continue to apply.​

12. Liability

Nothing in these Terms excludes or limits liability where such limitation is not allowed under applicable law (for example in case of intent, gross negligence, or mandatory consumer protections).​

Subject to the previous sentence, and to the maximum extent permitted by law:

• Greennect is not liable for indirect or consequential loss (such as loss of profit, loss of data not stored with Greennect, business interruption, or reputational damage);

• Greennect is not liable for loss caused by inaccurate or incomplete information provided by you, or by your failure to act on recommendations;

• Greennect’s total aggregate liability for all claims arising from or in connection with a service is limited to the total fees paid by you for that specific service in the 12 months before the event giving rise to the claim.​

You remain responsible for your own decisions, including how you interpret and implement Greennect’s guidance and how you position ESG and environmental information to regulators, investors, employees, or the public.​

13. Compliance, anti‑greenwashing, and conflicts of interest

Greennect aims to support responsible and transparent sustainability practices and will not knowingly assist in misleading or deceptive environmental or social claims.​
If Greennect reasonably believes that a requested service would likely support non‑compliant, misleading, or unlawful conduct, Greennect may refuse or discontinue that service.​

Greennect will disclose any material conflicts of interest that may reasonably affect the independence of its advice and, where appropriate, propose mitigating measures or decline the engagement.​

14. Changes to these Terms

Greennect may update these Terms from time to time to reflect legal, technical, or business developments.
The most recent version will be published on this page with the “last updated” date.​

For ongoing or subscription‑based services, material changes will be notified in advance and, where required by EU or Dutch consumer law, you will have the right to terminate the contract if you do not agree to the new Terms.​

15. Applicable law and dispute resolution

These Terms, and any dispute or claim arising out of or in connection with them or the services, are governed by Dutch law, without prejudice to mandatory consumer protections under the law of your country of residence in the EU.​

Parties will first attempt to resolve disputes amicably.
If a dispute cannot be resolved informally, it will be submitted to the competent Dutch court in [city], unless mandatory law gives you the right to bring the claim before another court.​

16. Contact

Questions about these Terms or about your rights can be sent to:
support@greennect.nl.